Return Policy at Madiha Ortho
We accept returns for our orthopedic products under the following conditions:
- Time Frame: Returns must be initiated within 30 days of delivery.
- Condition: Products must be unused, in original packaging, and in resalable condition.
- Process: Contact our Kolkata office to obtain a Return Merchandise Authorization (RMA) number.
- Shipping Costs: Customers cover return shipping unless the product is defective or incorrect.
- Non-Returnable Items: Custom-made orthopedic devices are non-returnable unless defective.
Please ensure all return requests are submitted via email or our contact form.